GENERAL INFORMATION
What are First Colony Mall’s hours?
Monday–Thursday: 11AM–8PM
Friday–Saturday: 11AM–9PM
Sunday: 12PM–6PM
What is First Colony Mall’s phone number?
281.265.2353
What is First Colony Mall’s address?
16535 Southwest Freeway, Sugar Land, TX 77479
What exit do I take to get to First Colony Mall?
Take exit 108 from I-69/US-59 S toward Sugar Land Arpt/TX-6 and exit 109 from I-69/US-59 N toward Sugar land Arpt/TX-6
How far away is the nearest city?
Downtown Houston is 22 miles away
Does First Colony Mall support mall walkers?
Yes, mall walkers can come to First Colony Mall two hours before the mall opens through any public entrance.
Where can I find job openings for First Colony Mall?
All job openings are found on our jobs page. You will find a list of available positions at the mall with descriptions of the job and its requirements, as well as information on how to apply.
Are pets allowed at First Colony Mall?
Only service animals are permitted. Service animals must be on a leash at all times.
Are backpacks allowed at First Colony Mall?
Yes, but they will be moved if found not attended.
What is the smoking policy at First Colony Mall?
There is no smoking or vaping with in 50 feet of any entrance. No Inside Smoking or vaping
Are Scavenger hunts allowed at First Colony Mall?
Yes. Please contact the management office at (281) 265-2353 if you would like to do a Scavenger Hunt.
Do you have information about area hotels and the surrounding area?
Sugar Land Town Center and City Hall is next door to First Colony Mall. The Sugar Land Marriott is the closest hotel to First Colony Mall.
Do you have information about local attractions?
You can find local attractions on the Visit Sugar Land website https://www.visitsugarlandtx.com/
Does First Colony Mall sell gift cards?
Yes, Gift Cards let your friends, colleagues and loved ones shop where and how they want. Whether it’s at one store or several, the choice is up to them. It’s a perfect gift that’s never sold out. Visit https://www.buyggpgiftcards.com/ to purchase and see complete details.
RESTROOMS & LOUNGES
Where are the restrooms at First Colony Mall?
The food court and next to Macy’s
Where are the family restrooms at First Colony Mall?
Next to the food court
Where are the Baby Care lounges at First Colony Mall?
In the women’s restroom located next to the food court
Is there a place dedicated to nursing at First Colony Mall?
First Colony Mall offers two nursing rooms and they are in the women’s restroom located next to the food court.
Where are the general sitting areas at First Colony Mall?
There are seating areas located across from Apple, Macy’s, JC Penney, Dillard’s and Dillard’s Men’s court
SERVICES
Does First Colony Mall have a children’s play area?
Yes, the Children’s Play Area is located in the JCPenney court near PacSun.
Are there children’s activities?
Yes. Stay up to date with the latest events at First Colony Mall on the Events page on our website.
Is there a movie theatre at First Colony Mall?
Yes. AMC is located across the street from First Colony Mall
Is there a farmers market?
No
Is there a dog park?
No
Is there a carousel?
No
Are there electric scooters?
No
Are there massage chairs?
Yes. There are massage chairs located in Dillard’s Court.
Are gift wrapping services available?
No
Where is the First Colony Mall Lawn located?
The lawn is located outside of entrance 3 next to Cheesecake Factory
Is curbside pickup available at First Colony Mall?
Yes. After placing an order with a participating store or restaurant, simply go to the pickup location specific to the retailer you shopped with. Once there, our First Colony Mall Curbside Parking Area will have spaces labeled so you can provide the store your exact location when you arrive.
Where are the taxi services located at First Colony Mall?
Entrance 2
Are there shuttle services at First Colony Mall?
No
Does First Colony Mall offer jump starts?
No
What is the lost vehicle protocol?
When a person calls about a lost or stolen vehicle, we often find they forgot where they have parked. We will get a description of the car so we can start looking on camera. We also have a mobile unit pick up the owner and go looking for the car. We will often use a key fob to listen for the beep of the alarm. If the car is found to have been stolen, we will call SLPD. At time they get the call that the car has been stolen so they will have us check the property until we are 100 % sure the car is not on property
What is the towing protocol?
The overnight officer will ticket each vehicle that is left on property after 2am. Once a third ticket is placed on a car it is considered as abandoned. At that time, the security director contacts the General Manager to authorize a tow by a selected tow company. There are signs posted at various places on the property. If a vehicle is used in a crime such as shoplifting Sugar Land PD may request that car to be towed by the city contractor.
Do you have a foreign currency exchange?
No
Is there a sales tax return service for international travels?
No
STORES & DINING OPTIONS
Is there outdoor dining at First Colony Mall?
Yes, there is outdoor dining at any of our restaurants located on the lawn.
Does First Colony Mall have options for group dining?
Yes. Our restaurants on the lawn offer group dining.
PARKING & VALET
How much is parking at First Colony Mall?
Parking is free.
Is there local parking at First Colony Mall?
No
Is valet parking available at First Colony Mall?
No
Are there any electric car charging stations in the First Colony Mall parking lots?
Yes, there are two charging stations in the Macy’s parking lot. There are additional charging stations in front of Dick’s Sporting Goods and in the Lifestyle area. You will need to download The Shell APP and log in to be able to charge your vehicle.
Is there preferred family parking at First Colony Mall?
No
SECURITY
How do I contact mall security at First Colony Mall?
281.265.4424, located next to the management office and the restrooms that are near the food court
Where is the lost and found at First Colony Mall?
Lost and found is located in the security office. Their office is located past the restrooms next to the food court.
Does First Colony Mall offer safety escorts?
Yes. Anyone that needs an escort can call the security office near the food court by phone at 281-265-4424 or by the use of the Live Safe Application
Does First Colony Mall offer police assistance?
Yes. Security will call the Sugar Land Police Dept for any Tenant of guest who needs to speak with them. On the days that we have off duty officers working they will try to help as they can.
Does First Colony Mall offer medical assistance?
Yes. The Basic First Aid Level with the ability to deploy AED and Narcan. In the case of sever medical emergency or injury Sugar Land Fire/EMS is called for evaluation.
AMENITIES
Are wheelchairs and/or electric wheelchairs available to rent at First Colony Mall?
Yes, First Colony Mall offers wheelchairs at no cost. You can check them out through security, which is located in the food court next to the family restrooms, on a first come, first served basis.
Are strollers and/or double strollers available to rent at First Colony Mall?
Yes, single strollers are available to rent for $8 and can be picked up at entrance 1 near Helzberg Diamonds/Kay Jewelers and at entrance 5 near Great American Cookies/Claire’s. Double strollers are available to rent for $10 at entrance 2 near Forever 21/FCM Dentist.
Where are the elevators at First Colony Mall?
The mall itself is one level. However, we do have elevators located in Macy’s and Dillard’s garage.
Are charging stations available at First Colony Mall?
Yes, located in the soft seating area next to the restrooms in the food court.
Where are the ATMs at First Colony Mall?
There are ATMs at First Colony Mall located in the food court, across from Marble Slab as well as in the Dillard’s wing.
Is there a FedEx, UPS, or USPS drop off?
No
Are there bike racks at First Colony Mall?
No
MALL FEEDBACK
Where is First Colony Mall’s Mall Management office?
The mall management office is located next to the restrooms that are near the food court.
Where can I submit feedback about First Colony Mall?
Submit feedback about First Colony Mall through the Feedback button in the website footer.